Returns Policy

This page explains how returns, problems with orders and damaged items are handled for purchases from Wheel-Cap.

Custom items

As products are custom-made to your selected colours and measurements, returns for change of mind may not be accepted once production has started.

Damaged or incorrect items

If your order arrives damaged, defective or materially different from what you ordered, please contact info@wheel-cap.com as soon as possible with your order details and clear photos.

Incorrect measurements supplied by the customer

Where a product has been made using measurements supplied by the customer, we may not be able to offer a refund or replacement if those measurements were incorrect.

How to contact us

Please email info@wheel-cap.com with your name, order details and the issue. We will review the problem and reply with the next steps.

Consumer rights

This policy does not affect your legal rights under UK consumer protection law.